Local & International Delivery
Local & International Delivery
LOCAL DELIVERY (WITHIN MALAYSIA)
| Delivery Area | Rate | Free Shipping |
|---|---|---|
| Semenanjung Malaysia | RM9 | Above RM250* |
| Sabah & Sarawak | RM15 | Above RM300* |
*Free shipping is applicable for Ninja Van only.
ORDER PROCESSING & DELIVERY
Kindly be informed that order processing will take 3–5 working days, excluding weekends and public holidays, before your order is shipped.
Once your parcel has been picked up by the courier, the estimated transit time is approximately 1–3 working days.
Your tracking number will be emailed to you once your order has been shipped.
INTERNATIONAL DELIVERY (WORLDWIDE)
International orders are shipped using SF Express or Aramex, depending on the destination and shipping availability.
Order processing will take approximately 7–14 working days, excluding weekends and public holidays, before the order is shipped.
Once your parcel has been picked up by the courier, the estimated transit time is approximately 7–14 working days.
Your tracking number will be provided via email once your order has been shipped.
INTERNATIONAL SHIPPING RATES
| Country | Rate (0–500g) | Free Shipping |
|---|---|---|
| Singapore | RM32 | Above RM500* |
| Brunei | RM61 | Above RM500* |
| Indonesia | RM68 | Above RM500 |
| Thailand | RM68 | — |
| Australia | RM101 | — |
| United Kingdom | RM86 | — |
| Korea | RM101 | — |
| New Zealand | RM299 | — |
| United States | RM101 | — |
| Russia | RM299 | — |
| Netherlands | RM86 | — |
| Germany | RM86 | — |
| Saudi Arabia | RM126 | — |
| Vietnam | RM76 | — |
| Philippines | RM76 | — |
| China | RM76 | — |
| Canada | RM101 | — |
| India | RM76 | — |
| Turkey | RM299 | — |
| Japan | RM101 | — |
| Egypt | RM126 | — |
| United Arab Emirates | RM126 | — |
| Norway | RM299 | — |
| France | RM86 | — |
| Qatar | RM126 | — |
*Singapore & Brunei: Free shipping is applicable for purchases above RM500.
If your country is not listed above, please email help@hadana.my and our team will assist you with the available shipping options.
INTERNATIONAL SHIPPING — CUSTOMS & DUTIES
Please note that customs duties, import taxes and other charges imposed by the destination country may apply to international orders.
Any applicable customs duties or taxes are the responsibility of the customer and may depend on:
- The value of the items purchased
- Postage and shipping charges
- Packing and insurance
- Import regulations of the destination country
HADANA is not responsible for customs duties, import taxes or other charges imposed by the destination country.